MovingFast Tech Podcast #12: Senior Research Manager – Docker – Dr. Erika Noll Webb Discusses UX and the Importance of Personalizing the User Journey
Posted 10 months ago by Anke Corbin
When a user has a problem or an issue, it might seem logical to stop the conversation and immediately jump in with a solution. However, this can prevent us from truly understanding the customer’s needs and getting a broader view of the issue at hand. Active listening is an important component of any job – […]