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When a user has a problem or an issue, it might seem logical to stop the conversation and immediately jump in with a solution. However, this can prevent us from truly understanding the customer’s needs and getting a broader view of the issue at hand. Active listening is an important component of any job - including in the software industry. We sat down recently with Dr. Erica Noll Webb, the senior research manager at Docker, to discuss the importance of customer-centric innovation and other timely topics related to her work.…

An API, or Application Programming Interface, is a set of rules and protocols for building software and applications. It specifies how software components should interact and allows for communication between different systems. APIs can be used to allow third-party developers to access certain features or data of an application or service, enabling them to build their own applications that integrate with it. Tech startups can use APIs in a variety of ways to expand their reach, improve their products and services, and increase their revenue. APIs enable startups to leverage…

Over the past ten years DevOps has become the standard for software engineering. DevOps introduced processes of automation that make software development and QA effective and accessible not just for large engineering teams, but startups, as well. However, like all new technologies, DevOps has changed quickly over the past decade. In this episode of the MovingFast Tech Podcast, Martin Prokeš shares his experiences with DevOps over time, including: How do we define modern DevOps? What are the latest tools and concepts? Where can developers find the best resources to stay…

Most of us understand velocity in terms of objects: how fast something can travel in a given direction. But what does this term mean when it comes to engineering teams - and why is understanding this so fundamental to building your team’s velocity? profiq is one of the founders and organizers for the Moving Fast Tech Podcast and Meetup series, and recently, we had the opportunity to sit down with Rob Pinna, VP of Product and Engineering at Serenity App, Inc., to discuss development velocity - and how to apply…